Our contact details
Name: Jane Allardice
Phone Number: +44 (0)7778 521 853
E-mail: hello@fossicle.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts, and characteristics including your name, address, email, telephone number, details about where you live, and social media handles
- Personal circumstances and details that you provide
How we gather personal information and how we use it
Most of the personal information we process is provided to us directly by you, which we use
- to enable us to deliver our services
- to generate case studies to raise awareness of our services
- in our online and offline publicity including social media, quotes, and photos
Data collected by our website is typically used to manage our website including data analysis, testing, and statistical purposes. Where possible, we use anonymous data that does not identify individual visitors to our website.
Our website may contain links to other sites that may collect personally identifiable information about you. Please note, we are not responsible for the content or privacy practices of other sites and our privacy policy does not cover other websites.
We will not share your details with anyone unless we have your express permission, except in exceptional circumstances, for example, where there is a serious risk to a client’s life or we would be liable to civil or criminal court proceedings if we withheld information.
Data may also be stored in our email system if we correspond with you in that way.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are:
- Your consent
You can remove your consent at any time. You can do this by contacting +44 (0)7778 521 853 or hello@fossicle.co.uk
How we store your personal information
Your information is securely stored.
How long we store your personal information
We retain data for as long as it is reasonable and necessary and then securely dispose of it.
We retain financial transactions for seven years to satisfy audit obligations.
Case studies, quotes, and photos will be erased at your request. Please note that we cannot erase them from the public domain if they have been used by a third party in publicity you consented to.
We will retain enquiries for our services that do not proceed for six months.
If you opt into our marketing communications, we will keep your information until you unsubscribe.
Where we rely on legitimate interest to send marketing communications, you can opt out by using the unsubscribe button on emails or by emailing hello@fossicle.co.uk
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at +44 (0)7778 521 853 or hello@fossicle.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at +44 (0)7778 521 853 or hello@fossicle.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
ICO helpline: 0303 123 1113
See www.ico.org.uk